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Lee Alderman

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Activity overview

Latest activity by Lee Alderman
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    Lee Alderman commented,

    I was wondering to almost achieve the same goal of multple views, we could actually save filtered searches in Advanced Searches, You could come close to creating  searches with filters that would p...

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    Lee Alderman commented,

    I just got started with Zendesk Support and I couldn't believe they limited the number of views? I see no reason why they would do this and not have a slide bar to accommodate additional views. 

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    Lee Alderman created a post,

    Offline Message Report server time GMT+0

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    This is simple coding and should of been addressed at the time of the software was written.  I asked about this and this was the message I received Unfortunately, the timestamp for offline message ...

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    Lee Alderman created a post,

    User Info Tab Changes Co when there are Notes

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    Just an idea, but it would be great if the User info under history changed a colour to show us that there are notes on a particular Message. This way we know that someone is looking into a message ...