Shane Phelan
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Activity overview
Latest activity by Shane Phelan-
Shane Phelan commented,
This is critical for us too. We have many internal people who are both agents and requesters. We just need our agents to have the "Submit a request link" to access forms for ticket submissions.
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Shane Phelan commented,
Hi, Is there any update on this? Are there any plans to add to the feature set for ticket sharing? The ability to sync, ticket numbers between instances would be very helpful or record both ticket ...