Eduardo Franklin Soares Junior
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Total activity5
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Last activity
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Activity overview
Latest activity by Eduardo Franklin Soares Junior-
Eduardo Franklin Soares Junior commented,
Hi!I'm trying to use satisfaction.rating_url, but it is not showing on the comment available placeholders... How do I use it on Macros?
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Eduardo Franklin Soares Junior commented,
Hi Jessie.I was able to get a report that had the information I needed.Basically, i wanted the #Ticket, #Reopens, TAG_1, TAG_2, TAG_3. IF the ticket has the tag, it is 1, if not, 0. Thanks!
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Eduardo Franklin Soares Junior commented,
Hello, Amy!Firstly, thank you for replying all of the users having issues with this carefully put walkthrough. I know it is not easy to adapt to every company's reality remotely. Second, English is...