Chris Peterson

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Latest activity by Chris Peterson
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    Chris Peterson commented,

    We would absolutely love this feature. We use Zendesk for Internal tickets and teams, and have had to create triggers to close tickets that were submitted by agents without any of the fields filled...

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    Chris Peterson commented,

    Is there any way for Agents to respond to the comments that come from the Satisfaction Surveys? We have Agents that would like to respond to some of the ratings that don't make sense from their poi...