@Diego, it turns out that the issues was caused by our old Zendesk instance that was still connected to Jira. We moved away from Zendesk and now we are implementing it again from scratch. Zendesk e...
Hello, When we try to configure the Zendesk app in Jira (step 5), the authentication screen doesn't pop and the add-on stops responding. Do you know how to troubleshoot this issue? Thanks!