Steve Shutts
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Activity overview
Latest activity by Steve Shutts-
Steve Shutts created a post,
Explore: Emailing Customer Metrics Reports
PlannedHello Product Team, Jayme O'Brien and I went through the Explore reports today and as I understand it, it will replace Insights/GoodData at some stage. I currently use the reporting tools to show h...
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Steve Shutts commented,
I have zero experience with website coding and java scripts. When will this be an automatic part of chat? When a user logs into the helpcenter and has the chat widget available, they should automat...
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Steve Shutts commented,
Hello All, If I have 10 different customer Organizations and I am starting to open up the Chat function, I will be assigning a single agent per customer, to cover the chat messages each shift. If i...
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Steve Shutts commented,
We create tickets for our customers in cases where we need to ask them questions about their order. Today I was told that they did not receive a notification for it. I tested with my test account a...