Steve Shutts

Total activity

8
Last activity

October 03, 2019 18:15
Member since

October 30, 2017 12:38
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Activity overview

Latest activity by Steve Shutts

Steve Shutts created a post, November 14, 2018 20:29
Explore: Emailing Customer Metrics Reports
Planned
1. Community
2. Feedback on Explore
Hello Product Team, Jayme O'Brien and I went through the Explore reports today and as I understand it, it will replace Insights/GoodData at some stage. I currently use the reporting tools to show h...
- Steve Shutts
- Created November 14, 2018 20:29
- 5 followers
- 6 comments
- 0 votes
Steve Shutts commented, September 10, 2018 21:31
I have zero experience with website coding and java scripts. When will this be an automatic part of chat? When a user logs into the helpcenter and has the chat widget available, they should automat...
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- Steve Shutts
- Created September 10, 2018 21:31
- 0 votes
Steve Shutts commented, July 06, 2018 13:20
Hello All, If I have 10 different customer Organizations and I am starting to open up the Chat function, I will be assigning a single agent per customer, to cover the chat messages each shift. If i...
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- Steve Shutts
- Created July 06, 2018 13:20
- 0 votes
Steve Shutts commented, October 30, 2017 12:38
We create tickets for our customers in cases where we need to ask them questions about their order. Today I was told that they did not receive a notification for it. I tested with my test account a...
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- Steve Shutts
- Created October 30, 2017 12:38
- 0 votes

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