Jessica
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Activity overview
Latest activity by Jessica-
Jessica created a post,
Reporting Voicemails and Abandoned Calls within Business Hours
I'm trying to find out voicemails during business hours and abandoned calls during business hours, compared to all hours. Can anyone assist?
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Jessica commented,
Hi - we're opening up distro in uk/eu and would like a number for our customers to call. what are best practices for doing this? We have a UK number set up - should our EU customers use this number...
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Jessica commented,
right now messages are coming in bottom of the queue. is it possible to be notified of the texts similar to a chat format?
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Jessica commented,
Is it possible to turn off the satisfaction survey to specific customers/users?