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Brian Larson

Operations & Customer Support at Warner Bros. Technology

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Latest activity by Brian Larson
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    Brian Larson commented,

    Hi - I have a custom "Due Date" field. Is there a way to filter by tickets that are past the Due Date set on the ticket? Showing over due tickets? Thanks,Brian

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    Brian Larson commented,

    Hi there - I am trying to use placeholders for custom fields in several macros, however the tag value is appearing instead of the value itself. For example: I have a macro set up as: Then macro pr...