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Raquel S

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Activity overview

Latest activity by Raquel S
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    Raquel S commented,

    Hi! We have a monthly report with both # inbound calls and # Accepted calls. According to Amy's explanation "# inbound Calls counts calls as a whole, while # Accepted Calls counts individual agent ...

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    Raquel S created a post,

    Clone Ticket App - Statistics

    It would be helpful for us to know how often (how many times) we use the Clone Ticket App. Are there any plans to implement this?

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    Raquel S created a post,

    Automatic log in / log out of Zendesk Talk

    It would be useful for us to be automatically logged in Zendesk Talk when we log in our Zendesk page (same thing when logging out). So that we do not need to actively click on the Talk's icon. Anot...