Raquel S
-
Total activity33
-
Last activity
-
Member since
-
Following0 users
-
Followed by0 users
-
Votes9
-
Subscriptions21
Comments
Recent activity by Raquel S-
Hi! We have a monthly report with both # inbound calls and # Accepted calls. According to Amy's explanation "# inbound Calls counts calls as a whole, while # Accepted Calls counts individual agent ...