James Pitcher
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Total activity45
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Last activity
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Member since
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Following0 users
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Votes16
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Activity overview
Latest activity by James Pitcher-
James Pitcher commented,
+1 for this also - we need to highlight certain text in our responses, need a highlight option or option to change text colour / background colour
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James Pitcher commented,
Can we have the option to Highlight text, or give text a particular background colour? This needs to work with text that's also within a code block/span.
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James Pitcher commented,
+ 1 here - Customers often add our team's DL email to cc (usually in an attempt to get a faster response 😊), so we want to remove this automatically on any ticket, otherwise the whole team keeps ge...
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James Pitcher commented,
Can you explain what is the difference between the community section on Guide we have been using for quite some time, and Gather? What are the functionality differences, or is Gather just a rebra...
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James Pitcher commented,
+1 from me
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James Pitcher commented,
+1
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James Pitcher commented,
+1 on this, simply I would like the option on each field whether the customer can edit this field once the ticket has been logged, this will allow the customer to edit the subject, or raise/lower t...
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James Pitcher commented,
+1 from me!
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James Pitcher commented,
Hi Nicole, There are plenty of other examples given in previous comments as to why this is required by so many of your customers, including my own previous post; Can we have an update on this? I'm...
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James Pitcher commented,
Hi Nicole, Thanks for the quick response. You can get the link through wherever you've referenced the Asset, for example looking at the source url if you've added an image, or added a link to the ...