Adam Reid
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Recent activity by Adam Reid Sort by recent activity-
Hi I have this metric that shows the % difference between tickets created last week and tickets solved this week. I'm currently trying to figure out how I can tweak this metric to show the % diffe...
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Hey @Trapta, Thanks for confirming. I have one follow-up question. The customer would then see that Dynamic content based on their location or language settings in their browser, correct? or Would ...
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Great article, thank you for sharing.
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Hey @Jacob, Thanks for your response, so we are currently just staying with one language as our default language, which is english. Our goal is to try and help our customers who use another langua...
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Hey Brett, This helps with one of our other metrics for sure, and I'm going to apply this Including 0 values in Insights reports to it. My findings were when you use the the metric SELECT AVG Is ...
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Hey Jacob, Thanks for the information, that is a bummer. We've looked into google translate, but noticed that the translations are horrible. We support Japanese and Spanish and English is our main ...
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Is it possible to translate everything in the help center except the articles? My scenario is this, we only provide articles in English at this point in time, but we'd like to provided the Help Cen...
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I've figured out why I was confused here. My understanding was that Gooddata would work out the average based on last week and the full 7 days of that week. What I'm noticing is that Zendesk is tha...
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So I'm looking to show my date and group. But like the screenshot I shared in my original post these parameters will change based on what is selected with the filters.
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Thanks Graeme, How would I tweak this custom metric to show the Average?