
Richard Heintze
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Total activity9
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Last activity
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Following0 users
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Activity overview
Latest activity by Richard Heintze-
Richard Heintze commented,
This is an issue for our reporting as well. In our case, other internal teams request the exports to integrate with other internal data sources. It seems like a reasonable requirement to match the ...
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Richard Heintze commented,
We are using the feature and really liking it!
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Richard Heintze commented,
I vote yes on this one....
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Richard Heintze commented,
We are also waiting for this feature. Any updates or EAP program coming soon?
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Richard Heintze commented,
We would like the ability to choose 'simultaneous' call routing as well. We need all agents to see a call when it comes in. We find the round robin routing can take too much time and the call ends ...