Melissa
-
Total activity2
-
Last activity
-
Member since
-
Following0 users
-
Followed by0 users
-
Votes0
-
Subscriptions0
Activity overview
Latest activity by Melissa-
Melissa commented,
I'd like to create a custom ticket status field called "In Process" which would help agents and managers better sort and identify tickets that have moved from a "Pending" status once the customer r...
-
Melissa commented,
My question is similar to Ola's. I have a drop-down list as a custom field for all tickets. These drop-down lists are organized in a way that they contain several layers of data, and I would like ...