Avatar

Mark Hurty

  • Total activity
    7
  • Last activity
  • Member since
  • Following
    0 users
  • Followed by
    0 users
  • Votes
    1
  • Subscriptions
    3

Activity overview

Latest activity by Mark Hurty
  • Avatar

    Mark Hurty commented,

    I don't see an option to Bulk Update tickets at all in my views. The "Edit ticket(s)" button only offers "merge tickets into another ticket...", "Delete", and "Mark as spam" as options. I would lov...

  • Avatar

    Mark Hurty commented,

    We created a macro to prepend ticket titles (subject) with {{ticket.group}}. It works as expected when applying that macro one ticket at a time. But when I applied the macro to a batch of tickets u...

  • Avatar

    Mark Hurty commented,

    When we send our zendesk tickets to Pivotal tracker I send along the comments for context for our developers. (using the message field in the target that I use to send the ticket to Pivotal.) Becau...