
Ian harris
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Recent activity by Ian harris-
Please add GMT sessions, 10am PST is 6pm GMT so not viable
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Why has Zendesk not allowed customers click a "Click me to close ticket" into the email body, customers dont want to go through the hassle of creating a zendesk account just to close a ticket
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I would also agree with this, negative feedback can effect the mental well-being of agents. Ideally there should be an option to hide both or either.