Marc Falzon
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Total activity41
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Last activity
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Member since
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Following0 users
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Followed by0 users
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Votes8
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Subscriptions17
Activity overview
Latest activity by Marc Falzon-
Marc Falzon commented,
From what ive noticed, the problem could be the same as what ive got.The "recently updated" shows things that are recently updated, but the display on the side always shows the date the article was...
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Marc Falzon commented,
@Jon_Daniels Has there been any movement on this?
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Marc Falzon commented,
going back to the OP, and @jennifer_rowe response, this should still be showing up new articles.Im finding that even though i publish articles, they are not showing up.What is the exact criteria? D...
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Marc Falzon commented,
custom code may be the way to go.Having that manage article flag available on the article page would be so much handier :)
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Marc Falzon created a post,
Unpublished Help Centre changes
AnsweredDoes anyone know of a way to see what the unpublished help centre changes are? I have unpublished changes and was about to make more changes, but without knowing what the existing changes were i ...
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Marc Falzon commented,
ive noticed that in Manage Articles theres an article value of Status.Couldnt that be made available as an article property?
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Marc Falzon commented,
I guess i was looking at just a clear way to differentiate.Thats fine, if thats it, then thats it :)
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Marc Falzon created a post,
Draft Article Helper
All, Ive been searching through the community and such for some sort of helper i can use to denote in an if statement as to whether an article is a draft or not.I cant find any helpers or flags tha...
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Marc Falzon commented,
I know its been noted that zendesk doesnt have the ability to copy your production system into sandbox, but is this even being considered?
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Marc Falzon commented,
It would be handy if the integration from slack could handle it.Is there a technical reason why there cant be a trigger for it? Obviously following is somewhat like having a trigger.