Marc Falzon
-
Total activity37
-
Last activity
-
Member since
-
Following0 users
-
Followed by0 users
-
Votes8
-
Subscriptions18
Activity overview
Latest activity by Marc Falzon-
Marc Falzon commented,
custom code may be the way to go.Having that manage article flag available on the article page would be so much handier :)
-
Marc Falzon commented,
ive noticed that in Manage Articles theres an article value of Status.Couldnt that be made available as an article property?
-
Marc Falzon commented,
I guess i was looking at just a clear way to differentiate.Thats fine, if thats it, then thats it :)
-
Marc Falzon created a post,
Draft Article Helper
All, Ive been searching through the community and such for some sort of helper i can use to denote in an if statement as to whether an article is a draft or not.I cant find any helpers or flags tha...
-
Marc Falzon commented,
I know its been noted that zendesk doesnt have the ability to copy your production system into sandbox, but is this even being considered?
-
Marc Falzon commented,
@wes - Thanks for that.I must have removed it at the same time I turned off the community (because we don't use it at this stage) Now to just re-add it to align with the formatting :)
-
Marc Falzon created a post,
Advertising recently added/updated articles
AnsweredHi All, Im looking to create a section or portlet of a kind to display what articles have recently been added or updated, to show our customers that we are actively trying to keep our data up to ...
-
Marc Falzon commented,
That looks like it restricts ticket fields, not user fields.
-
Marc Falzon created a post,
Restricting user fields by Brand
Im setting up a second brand and there a certain user fields on that will only be required under a particular brand.Does anyone have a way to do this?
-
Marc Falzon commented,
YesI have 2 brands im setting up that are almost 2 entirely seperate business.Brand A will never need to assign tickets to or see tickets relating to Brand B and vice versa So i want to create a wa...