Jon Schlueter

Total activity 7
Last activity May 28, 2019 20:08
Member since December 05, 2018 17:12

Following 0 users
Followed by 0 users
Votes 0
Subscriptions 3

Activity overview

Latest activity by Jon Schlueter

Jon Schlueter commented, May 28, 2019 20:08
+1 experiencing similar issues as Robert and Dawn. Seems like the code Trapta added 2 months ago worked a bit because before (using the code that's still on the Zendesk page) no longer showed my a...
- View comment
- Jon Schlueter
- Created May 28, 2019 20:08
- 0 votes
Jon Schlueter commented, February 28, 2019 13:51
Preach! ^
- View comment
- Jon Schlueter
- Created February 28, 2019 13:51
- 0 votes
Jon Schlueter commented, January 07, 2019 22:06
I added "Sum" for the total, which helps in columns B and D, but it doesn't make sense for column C. Can you please help me understand how I can add up a total here and have the percentage to be a...
- View comment
- Jon Schlueter
- Created January 07, 2019 22:06
- 1 vote
Jon Schlueter commented, December 05, 2018 17:12
+1 for this feature too. My main feedback here is user error on my agents part. If they forget to add a label or misclassify a ticket, it will skew my company's analytics. If they do this for eve...
- View comment
- Jon Schlueter
- Created December 05, 2018 17:12
- 2 votes

Powered by Zendesk