Nicky Clark
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Total activity17
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Last activity
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Activity overview
Latest activity by Nicky Clark-
Nicky Clark commented,
We have a very similar requirement to the comments from Elvis from 4 years ago. The 'Latest Update' sorting is not useful for us, as it means any agent touches (adding internal notes, updating tick...
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Nicky Clark commented,
Agreed, this is still causing ongoing issues for us that our clients can email us from one of their secondary email addresses and then never receive a reply to that address. Isn't that a fundament...
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Nicky Clark commented,
Our use case is that we don't want it to send to all of a users email addresses, we just want it to reply to the one that they emailed us from rather than just sending everything to the Primary Add...
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Nicky Clark commented,
Agreed, the red makes it look like an action is required and is very distracting. It's also very frustrating that we're unable to remove this from our views - I understand why a lot of people wante...