Chris Bulin

Community Moderator
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Votes on activity by Chris Bulin Recent activity Votes
  • Allow Chart Formatting for Total and Subtotal when Metrics are on a Row

    Hi! I often add my metrics to a row and then hide it so I don't get the same thing repeated across columns, since the title of my dashboard contains the metric. Unfortunately, this also breaks the ...

  • Suggestion: Allow "disable" for scheduled delivery

    It would be really helpful to be able to disable/re-enable delivery schedules on a report. Right now you can only save or delete. I have found that, particularly when I'm doing testing to make sure...

  • Selecting multiple queries for a dashboard


    Generally I build multiple queries then load them all into a dash, but without a way to load multiple queries currently it is a little annoying. This is especially true if I have a significant numb...

  • Personal Dashboard Sharing

    I am the admin for our account. I often create dashboards for myself to do testing and tweak reports before I share them with others. It looks like I always have to share them with myself in Explor...

  • Distinguishing Offline Message from Live Chat

      In the default dashboard, the ticket channel does not distinguish between Offline Messages and Live Chat. We often like differentiate between these to determine whether our hours of operation are...

  • Making Life Easier with Groups and Sets

    The Goal Arranging Attributes into Groups and Sets gives you more flexibility in how you present your data and can make it easier for you to find the information you need across your queries. To il...

  • Porting Calculated Metrics and Attributes

    It would be really helpful to have Calculated Metrics and Attributes in a space that makes them easy to copy into a new dataset. Right now, I clone a query into a new dataset and then have to recre...

  • Custom Subtotals


    Hi all, I have a stakeholder requesting for the following: Quarter Month 1: done Month 2: done Subtotal for completed months only Month 3: In progress Running Subtotal I am unable to find a way t...

  • Tab Font Size


    Hello all,  We noticed that when cloning Zendesk default dashboards, there's no way to change the font size in the tab. So if you add a new tab, it's in the default size, which is approximately 50%...

  • Sorting Dashboards

    Would it be possible to add the option to sort Dashboard alphabetically? Right now they sort by most recently updated which is less then ideal when I need to make a large update to many boards. The...