Chris Bulin

Community Moderator
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Recent activity by Chris Bulin Recent activity Votes
  • Year over Year Variance on Column

    I created a very simple table that shows our tickets created by channel, month, and year. What I would like to do is show the variance between months year over year. For example, January 2017 and J...

  • Prompt to Publish after changes are made

    It would be really great if there was a prompt to remind me to republish after I make changes to a query. I often will work on Queries and forget that I need to re-Publish the Dashboard they are on...

  • Full view of query titles

    Currently you can't mouseover a query to see the full title. Since I have several queries that start with the same information, it can be a crap shoot on opening the correct one. Can you just add a...

  • Selecting multiple queries for a dashboard


    Generally I build multiple queries then load them all into a dash, but without a way to load multiple queries currently it is a little annoying. This is especially true if I have a significant numb...

  • Integration with Tableau

    Hi All, Our locally hosted business intelligence is displayed for senior management using Tableau. It would be great if there were a base integration for Tableau (similar to what Salesforce has). T...

  • Designating cloned queries

    Would it be possible to add some designation for cloned queries? "Copy of" or "Clone of" or the like. It is really difficult to tell the difference between the two especially if you create a clone ...

  • Allow multiple people to view a query

    Sometimes I want to be able to work collaboratively on a query. However, currently, only one person can view a query at the same time.  Here's an example. I get a metrics request from one of my rem...

  • Organizing Queries


    I am very frustrated with the lack of options for organizing queries. Especially when I copied a default dashboard and it stuffed all those queries into the My Queries space. I really only want to ...

  • Personal Dashboard Sharing

    I am the admin for our account. I often create dashboards for myself to do testing and tweak reports before I share them with others. It looks like I always have to share them with myself in Explor...

  • Distinguishing Offline Message from Live Chat

      In the default dashboard, the ticket channel does not distinguish between Offline Messages and Live Chat. We often like differentiate between these to determine whether our hours of operation are...