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Chris Bulin

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Votes on activity by Chris Bulin Recent activity Votes
  • Personal Dashboard Sharing

    I am the admin for our account. I often create dashboards for myself to do testing and tweak reports before I share them with others. It looks like I always have to share them with myself in Explor...

  • Distinguishing Offline Message from Live Chat

      In the default dashboard, the ticket channel does not distinguish between Offline Messages and Live Chat. We often like differentiate between these to determine whether our hours of operation are...

  • Making Life Easier with Groups and Sets

    The Goal Arranging Attributes into Groups and Sets gives you more flexibility in how you present your data and can make it easier for you to find the information you need across your queries. To il...

  • Porting Calculated Metrics and Attributes

    It would be really helpful to have Calculated Metrics and Attributes in a space that makes them easy to copy into a new dataset. Right now, I clone a query into a new dataset and then have to recre...

  • Custom Subtotals

    Answered

    Hi all, I have a stakeholder requesting for the following: Quarter Month 1: done Month 2: done Subtotal for completed months only Month 3: In progress Running Subtotal I am unable to find a way t...

  • Tab Font Size

    Answered

    Hello all,  We noticed that when cloning Zendesk default dashboards, there's no way to change the font size in the tab. So if you add a new tab, it's in the default size, which is approximately 50%...

  • Sorting Dashboards

    Would it be possible to add the option to sort Dashboard alphabetically? Right now they sort by most recently updated which is less then ideal when I need to make a large update to many boards. The...

  • Suggestion: Make error messages copy-able

    Hi folks! there have been a few times I tried to copy an error and paste it into an email to support, but they are sadly not available for copying. For now I'm either retyping or taking a screenshot. 

  • Suggestion: Allow upload of Excel, CSV, or TSV data to Explore

    It would be really great if we could add external data (other than images) in Explore. This is especially critical for our Guides space, as we use Google Analytics and hand curated data to get info...

  • Year over Year Variance on Column

    I created a very simple table that shows our tickets created by channel, month, and year. What I would like to do is show the variance between months year over year. For example, January 2017 and J...