Angie

1. Support
2. ...
3. Best practices and recipes
4. Time Tracking recipe: The metrics you need to be measuring (Insights only)

Many Thanks, Chad! :)

• View comment
• Angie
• Created September 28, 2017 08:36
• 0 votes

1. Support
2. ...
3. Best practices and recipes
4. Time Tracking recipe: The metrics you need to be measuring (Insights only)

Hi, does this report(total time,avg time) cover those tickets that were updated in bulk as well?  Thanks! :)

• View comment
• Angie
• Created September 26, 2017 08:11
• 0 votes

1. Guide
2. ...
3. Setting up Zendesk Guide
4. Creating a Help Center for one of your brands (Enterprise)

Hi, Is that possible to create multiple Help Centers for one Brand?

• View comment
• Angie
• Created August 21, 2017 09:25
• 0 votes