Aswin Kannan
- Total activity 389
- Last activity
- Member since
- Following 1 user
- Followed by 3 users
- Votes 129
- Subscriptions 111
Activity overview
Latest activity by Aswin Kannan-
Aswin Kannan created a post,
Using Dynamic Content in articles
The ability to use dynamic content in article HTML would be super useful. For example, I have a dynamic content that says "© 2020 Acme, Inc. All rights reserved." So if I can use the dynamic conten...
-
Aswin Kannan commented,
Will Gather facilitate gamification, badges, and other standard community forum features without custom code?
-
Aswin Kannan commented,
This all seems super confusing and frankly convoluted. There should be no need for us to touch the code to organize the Help Center. Why not allow us to drag and drop the sections, subsections as r...
-
Aswin Kannan commented,
I was getting 404 without using any code. This code actually helped with redirecting untranslated articles to the source language article. There is no native solution from Zendesk as far as I know....
-
Aswin Kannan commented,
Brett - If the language is not available, Zendesk gives a 404 now. That's why we need a native solution to redirect them to the source language. I'm using a script I found in this post. But not eve...
-
Aswin Kannan commented,
This is now working perfectly! You are a rockstar! THANK YOU!
-
Aswin Kannan commented,
This would be a super useful addition to the Guide.
-
Aswin Kannan commented,
Simon - Our sandbox has different themes under construction, so it will be messy. But the change that you have suggested is available in our production now (help.cricut.com). Feel free to take a lo...
-
Aswin Kannan commented,
I have made that change in our sandbox, but it doesn't seem to work either. I wish there was an easier way from the Zendesk Guide side. Just a checkbox that says "Fall back on default language for ...
-
Aswin Kannan commented,
Thank you, Simon. We are using a customized theme built on top of Copenhagen. Our help center is help.cricut.com.