Aswin Kannan
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Activity overview
Latest activity by Aswin Kannan-
Aswin Kannan commented,
Thanks, Brett. Assuming that the Country field's ID is 12345, what is the value we should use in the place of 'name' in the example URL? Where can we find the equivalent for all other fields? https...
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Aswin Kannan commented,
You can do that via Triggers. See the picture.
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Aswin Kannan created a post,
Option to add description for ticket forms
AnsweredEx: If our end users choose a form called "Wholesale" we want to show them a heads-up message, "Please use this form only for requesting wholesale accounts", something like t...
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Aswin Kannan commented,
Can we combine 2 fields using this method, or it should be 2 different targets & triggers? I want to add a Country field in the web forms and update the user field accordingly. Thank you!
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Aswin Kannan commented,
Why is this not available for User Fields? I just did a manual thing of adding a 'Country' field with 200 drop down values. :(
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Aswin Kannan commented,
Hi Pascal - There's no option to remove a particular social media share option. They are available only as a set. So we'd need to remove the entire thing and then add a custom code with the options...
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Aswin Kannan commented,
The operating hours in chat doesn't adjust automatically as per Daylight Savings. We either have to adjust the operating hours or change the time zone to trick this. It is a HUGE oversight in my op...
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Aswin Kannan commented,
How to import multiple language variants at once? I tried with Title, fr text, de text, pt-br text as columns. It only took the last column pt-br and ignored the other variants.
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Aswin Kannan commented,
Can we redirect some articles to the English version if their other language variants are not yet ready? Meaning, I want to publish an article and all the Help Center languages should be seeing the...
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Aswin Kannan created a post,
Dynamic Content in Widget
It'd be great if we can use the dynamic content to customize the widget. Right now, we're adding all the locales in the script directly and DC would be much easier to manage. Ex: https://developer....