Aswin Kannan
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Activity overview
Latest activity by Aswin Kannan-
Aswin Kannan commented,
I have a question similar to Ayal. We have translations for Spanish (Latin America). We want to move them as a generic Spanish. Is there a way to move the translations or mark them as another langu...
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Aswin Kannan commented,
Zendesk should make it easy to create vanity URLs for host-mapped subdomains. Ex: I want to create a vanity URL for offers, help.company.com/offers and redirect it to an article such as https://hel...
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Aswin Kannan commented,
Hello everyone - Has anyone figured out how to use vanity URLs in Help Center/Guide? Ex: help.company.com/offers linking to an article like https://help.company.com/hc/en-us/articles/360081928433-L...
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Aswin Kannan commented,
This is incredibly useful. Thank you for sharing. Can we use this to create vanity URLs for the help center? Ex: The actual URL of a help article in our Zendesk Guide is https://help.cricut.com/hc/...
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Aswin Kannan commented,
They don't care about the age of the request. Pretty sure they have an excuse already figured out.
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Aswin Kannan commented,
Thank you, David. That is just a random example I gave. But we have a lot of other instances where the Dynamic Content would be super helpful.
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Aswin Kannan created a post,
Using Dynamic Content in articles
The ability to use dynamic content in article HTML would be super useful. For example, I have a dynamic content that says "© 2020 Acme, Inc. All rights reserved." So if I can use the dynamic conten...
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Aswin Kannan commented,
Will Gather facilitate gamification, badges, and other standard community forum features without custom code?
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Aswin Kannan commented,
This all seems super confusing and frankly convoluted. There should be no need for us to touch the code to organize the Help Center. Why not allow us to drag and drop the sections, subsections as r...
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Aswin Kannan commented,
I was getting 404 without using any code. This code actually helped with redirecting untranslated articles to the source language article. There is no native solution from Zendesk as far as I know....