Aswin Kannan
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Activity overview
Latest activity by Aswin Kannan-
Aswin Kannan commented,
Yes, it doesn't provide an option to import multiple variants of dynamic content at once. If you need your DC in 5 languages, you have to do 5 imports, which is totally lame.
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Aswin Kannan created a post,
Import Dynamic Content in all languages
I've tried with to import multiple variants by including the below columns in the CSV file. Title fr text de text pt-br text It only took the last column pt-br and ignored the other variants. I...
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Aswin Kannan commented,
Can we use dynamic content for drop-down choices?
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Aswin Kannan commented,
Is this going to be only in Guide Enterprise? What about your other customers?
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Aswin Kannan commented,
It's a convenient factor. We already have a dynamic content for our Help Center name, and would love to use the same here.
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Aswin Kannan commented,
It's a shame that this feature is available only for Enterprise. Many customers are waiting for another hierarchy level for years, and this move is not a customer-friendly! :(
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Aswin Kannan commented,
Can we use Dynamic Content for Help Center name?
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Aswin Kannan commented,
SHUT THE FRONT DOOR! That is the most amazing news I've heard today!
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Aswin Kannan commented,
If only there was a way to include customer email IDs in the reports!
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Aswin Kannan commented,
We're considering upgrading to Enterprise, but I want to understand why it is priced at 'per agent' level. Let's say that we have 100 seats with 95 customer support agents and a team of 5 people wh...