Toby Sterrett
- Total activity 258
- Last activity
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Activity overview
Latest activity by Toby Sterrett-
Toby Sterrett commented,
Thanks, we'll take a look into this.
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Toby Sterrett commented,
Ransom Carroll Daniel Savage your accounts should be good to go.
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Toby Sterrett commented,
Stef Viveen this is mostly because the reverse chronological order is where things are moving... for example, chat and messaging apps are reverse chronological, and as a result, the new Agent Works...
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Toby Sterrett commented,
Hey Joel Hellman we're actually working on this, we're currently waiting on a dependency in a lower level API for an aspect of it. It currently shows the child ticket's status, assignee, and number...
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Toby Sterrett commented,
Adrian Bishop Marta Jacuk-Zurak we have the work mostly completed, we're waiting on a dependency to be fixed before we can ship it to production. Hopefully it won't be too long, but it's somewhat o...
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Toby Sterrett commented,
Hi Elizabeth Reynolds you're correct that there is no current way to edit messages within side conversations, though we have how it could work. One question I'd have for you here is who you'd want ...
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Toby Sterrett commented,
Stef Viveen thanks for the heads up, a fix for this should be going out soon.
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Toby Sterrett commented,
Hey Stef Viveen this should be available in your account now
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Toby Sterrett commented,
Marta Jacuk-Zurak can you try participant:Marta_test2 instead? Currently the keyword is the singular participant instead of participants.
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Toby Sterrett commented,
Marta Jacuk-Zurak the search UI was recently updated and it introduced some bugs with the side conversations display. We're aware of this and are working on a fix.