Patrick
I like solving problems and helping others to succeed
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Activity overview
Latest activity by Patrick-
Patrick commented,
A couple of months ago we published the Knowledge Print : PDF Download Controls app in the Zendesk marketplace which works very similar to printfriendly, as in it enables you to add a PDF download...
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Patrick commented,
Hey Maggie, have you checked out the "Knowledge Print: PDF Download Controls" app from the marketplace? It does exactly what you're describing: it adds a PDF download button to your knowledge base ...
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Patrick commented,
Phil, Brett, Cole: this is currently not supported. There was a trick where you could set your default help center & default language to whichever knowledge base you wanted to export but this recen...
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Patrick commented,
Hey Jason, not speaking for Zendesk here, but I released the Knowledge Base to PDF app: We're currently in the process of publishing an app that will enable your users to ad-hoc download a PDF of y...
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Patrick commented,
Hey all, Jacob & Greg: I looked into the issue and re-enqueued the backup jobs that were in progress for so long, please let me know if you haven't received an e-mail about your backup by tomorrow ...
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Patrick commented,
Thank you for the feedback! Scott, do you mean you have German/other language articles that are not translations of your English articles, but separate articles? Articles in draft status should be ...
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Patrick created a post,
How to Backup your Knowledge Base (no coding required, all platforms)
Hey everyone, a couple of weeks ago I was wondering how I could back up all my knowledge base content and after some research I was a bit disappointed as my only options were upgrade to a plan tha...
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Patrick commented,
Hi Jim, hi Pete, my solution currently only enables agents to export PDFs from help center categories but it will be extended so you could also export individual articles or sections too. However t...
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Patrick commented,
Hi Johannes, you might want to check out the Knowledge Base to PDF app . It enables you to export parts of your help center as a PDF, it keeps your images, and it does not add ads.
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Patrick commented,
I've created an app that enables exporting PDFs from a help center easily and solved the issue with images not being publicly accessible, here's an article about how to use it: https://support.zend...