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Jason Fouchier

  • Total activity 65
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Activity overview

Latest activity by Jason Fouchier
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    Jason Fouchier commented,

    Hey Chrissy,         To do this, I had to use custom code and API calls as this is not on the current road map. This is the community post that helped me sort out the issue -  Enable custom ticket ...

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    Jason Fouchier commented,

    Hey Anika,        Thanks for the update, I have checked all my mappings and they all look like they are working as intended.     Thanks,      Jason

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    Jason Fouchier commented,

    Hey,      My integration was working fine until yesterday all the fields were mapped and syncing as they should. At some point yesterday the integration "broke", now it says that all the Salesforce...

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    Jason Fouchier commented,

    Hey @Chris,      Thanks for the input. That was the path I figured I would be heading down, but it is always good to check and make sure.   Thanks,        Jason Fouchier    

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    Jason Fouchier commented,

    Hey @Chris,         That was my initial thought, it would be a list of common words that referenced documentation on a secure company site. I figured a max of a dozen links per search term. I thoug...

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    Jason Fouchier created a post,

    Searching in the help center

    Hey All,      When a user searches in the help center, the search results page populates a list of articles and/or community posts. Instead of articles, I am looking to have a selection of external...

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    Jason Fouchier commented,

    Hey Brett,   Thanks for the fast response. I assumed that it would be some custom code, so that is not surprising at all. I will continue to plug away and try things until I find something that sti...

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    Jason Fouchier commented,

    Hi Brett,      You are correct, I have yet to get a response or figure it out on my own. The team on the forums does an admirable job trying to respond to all the various types of requests that you...

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    Jason Fouchier commented,

    Hi Nicole,        What if in a multiple organization scenario, I want the page to load all applicable organizations as a default? In the scenario I have, the people view this area will be Sales Rep...

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    Jason Fouchier created a post,

    Request list page

    Hey all,        When a user lands on the organization section of the requests list page, is there a way to have the table default to all the organizations the user is attached to? Currently it look...