Avatar

Antwain Jordan

  • Total activity 3
  • Last activity
  • Member since
  • Following 0 users
  • Followed by 0 users
  • Votes 0
  • Subscriptions 1

Activity overview

Latest activity by Antwain Jordan
  • Avatar

    Antwain Jordan created a post,

    Setting Priorities using Trigger in Internal Note

    Answered

    Team,   Is there a way that we can set a priority status using triggers within internal notes? I would like to accomplish the following:   John Doe -  Can you please look into this request? P1 ----...

  • Avatar

    Antwain Jordan commented,

    If I want to reassign a ticket to another department, example: Wrong depart to request a ticket from. How can I apply a Macro without worrying about it setting off a triggered event? I want to be a...