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Latest activity by sam
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    sam commented,

    Those of you who want the ability to change the text of the widget from "Help" to something else (like "Feedback") should go vote for this feature request: https://support.zendesk.com/hc/en-us/comm...

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    sam created a post,

    [Request]: Filter to exclude multiple tags


    Hello Insights community! I'm trying to report on the # of tickets which do NOT have any tags in a list. For example, we have 9 tickets with tag_1, 8 tickets with tag_2, and 20 tickets without eith...