sam
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@Erica, wow. THAT is a fast feedback loop! This meets our needs. Thank you!
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Those of you who want the ability to change the text of the widget from "Help" to something else (like "Feedback") should go vote for this feature request: https://support.zendesk.com/hc/en-us/comm...
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I would also like to change the text on the web widget, particularly to "feedback." Here's why: You have said that the web widget is going to replace the feedback tab, but it can't without this fun...