Maggie St. Clair

1. Community
2. Integrations and Apps Q&A
3. Super Admin App

Hi Prateek,  I really appreciate you replying to my post. Unfortunately, what we are looking for is users that are missing certain tags. We use tags for lots of our reporting in Explore as well as ...

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• Maggie St. Clair
• Created September 29, 2020 12:25
• 0 votes

1. Community
2. Feedback on Support
3. Search Audit Log

Yes, please add the ability to search for a keyword on the audit log. I recently had to find who changed a view and it was on page 25 that I finally got my answer. I wasted a lot of time scrolling ...

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• Maggie St. Clair
• Created August 04, 2020 15:22
• 0 votes

1. Community
2. Feedback on Zendesk Apps
3. Super Admin app - official feature request thread

This app is great and is saving me a few ours of work each month by being able to quickly update tags on end-users in mass quantities. The one thing missing that would be super helpful for me would...

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• Maggie St. Clair
• Created August 04, 2020 11:59
• 0 votes

1. Community
2. Feedback on Support
3. Feature Request: Add the ability to mark all users of an organization as suspended

Yes, this would be very helpful! 

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• Maggie St. Clair
• Created June 08, 2020 15:36
• 1 vote

1. Community
2. Feedback on Support
3. Feature Request: Add the ability to suspend or deactivate Organizations

Yes, being able to also mark all of the users as suspended at that time would be a great addition as well! it is tedious to go through and mark each one individually. 

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• Maggie St. Clair
• Created June 08, 2020 15:23
• 0 votes

1. Community
2. Feedback on Support
3. Feature Request: Add the ability to suspend or deactivate Organizations

Yes, please! Our customers are constantly acquiring other customers of ours and on occasion, we have customers that leave us. In both situations, we no longer have a need for the organization. Whil...

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• Maggie St. Clair
• Created June 08, 2020 14:43
• 0 votes

1. Community
2. Support Q&A
3. Managing Suspended User

Thanks, Mark! That article answered all of my questions. I just went through and made all suspended agents end-users instead. 

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• Maggie St. Clair
• Created May 13, 2020 16:29
• 1 vote

1. Community
2. Support Q&A
3. Managing Suspended User

Hi Jay,  Thanks for providing info about your current process. I also appreciate the heads up about suspended users and licenses. 

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• Maggie St. Clair
• Created May 12, 2020 18:33
• 0 votes