
Mikaël Janssens
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Total activity19
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Last activity
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Activity overview
Latest activity by Mikaël Janssens-
Mikaël Janssens commented,
Hi Brett Thank you for your answer. We are finally getting somewhere. The status widget we want to implement, is making use of the latest external momentjs engine: https://momentjs.com/timezone/ ...
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Mikaël Janssens commented,
I just received an answer in that Support Ticket, from my Account Manager. The same dull Macro, saying that Zendesk doesn't support third-party solution. This is really unbelievable. Almost every S...
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Mikaël Janssens commented,
Hi Abdul, We are not facing problems with a Diziana theme. We developed our own theme that includes a widget to show the status of our services. That widget is from a third-party provider and re...
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Mikaël Janssens commented,
Hi We posted a Support Ticket already quite some time ago, but received the default answer you guys are using all the time lately: "We do not support third party integrations or custom coding." I...
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Mikaël Janssens commented,
Hi We use Hund.io and their widget to include the status of our servers on our Zendesk Site. They recently included support for the Office Hours and that functionality requires the Moment.js libr...
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Mikaël Janssens commented,
Hi I really don't know what I need to extra to explain my question about adding text, text lines etc. when using Conditional Fields... I think the questions here are pretty clear. The topic star...
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Mikaël Janssens commented,
*bump* Also want to use this hint but with conditional fields. Thanks
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Mikaël Janssens commented,
Any other user experiencing problems since the latest Zendesk "Guide" release with the Notification Bar?
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Mikaël Janssens commented,
Hi Come on, this should have been a feature a long time ago. Now, every time a user replies to that mails, we get a "Re:" ticket in the backend of Zendesk (Agent). That's really, really annoying....