Rob Latino
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Last activity
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Activity overview
Latest activity by Rob Latino-
Rob Latino created a post,
View all comments for all articles in the knowledge base
Is there a way to view all comments across all articles in the knowledge base? I want to be able to triage comments that we're getting on our articles, but I can't figure out how to be able to see ...
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Rob Latino commented,
Categories and Sections don't have a Draft (true, false) key in the APIs. It would be nice if they did, since they can either be visible or invisible to end-users depending on the draft status.
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Rob Latino commented,
Is there any way to elevate specific articles through a feature similar to what is commonly known as "best bets"? Our knowledge base library is so extensive that some articles get buried on page 2 ...
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Rob Latino commented,
Are articles in the "Deleted" section eventually cleared out (i.e., after 90 days) or do those articles live in the "Deleted" section for eternity? Just curious. Thanks!
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Rob Latino commented,
Yes please.