Chris Billman
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Total activity28
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Last activity
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Member since
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Following0 users
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Votes9
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Activity overview
Latest activity by Chris Billman-
Chris Billman commented,
David Bjorgen basically described exactly what we are trying and failing to do. We need the top level categories to create a proper navigational side menu that is available form every article.
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Chris Billman commented,
Agreed, This should be basic functionality, not something that we have to beg for.
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Chris Billman commented,
@Nicole thanks, I didn't realize we could filter by topic after we've completed our search. Is this functionality available for everyone to use on their sites? I seem to remember search working di...
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Chris Billman commented,
@Lee KB there's still no easy way to find things now that they are split product suggestions are split into three topics, because Zendesk search doesn't allow you to restrict your search to a speci...
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Chris Billman commented,
No worries, I've been waiting just over two years now, and it's not like search is an important feature of a knowledge base or anything. I'm sure a couple more years wait won't even be noticed.
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Chris Billman commented,
Agreed agreed agreed, but I probably wouldn’t bring up the search. There are many things I could say about zendesk search, but none of them are good.
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Chris Billman commented,
Do it
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Chris Billman commented,
Any idea when the search functionality will be improved? There was a search beta awhile back that was canceled. Will those features in the beta search like a unified search results page that co...