David Artiss
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Activity overview
Latest activity by David Artiss-
David Artiss commented,
I understand that the fields cannot be renamed by users, which is the point. I'm asking for Zendesk to step-up and make a change to the exclusive language being used in them.
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David Artiss created a post,
Change wording of one of the priority fields
Right how, the system field "Priority" uses the word "Normal" to indicate a standard priority ticket. "Normal" is troubling and it would be good to see you using a more inclusive word instead. I wo...