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Haeli

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Latest activity by Haeli
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    Haeli commented,

    Hi, I have a question about {{footer}}   {{footer}}Optional. Displays the line "This email is a service from YourZendeskName."  -> Is this ZendeskName automatically changed if we have multiple bran...

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    Haeli commented,

    We are using tags and this system really helps us a lot in terms of categorization. Thanks !  However, I have one minor problem. When we add tags manually, some agents make typos mistakenly. For th...