Craig Bailey

1. Community
2. Support Q&A

We have a couple important previously sync'd ZD organizations that our Salesforce admins merged into a new SF account and then deleted the original account. This results in "abandoned" ZD organizat...

• Craig Bailey
• Created December 03, 2020 20:27
• 3 followers
• 1 comment
• 1 vote

1. Community
2. Support Q&A

We're seeing our Chrome browser completely hang when editing a User. Only the user page hangs. We can work on Organizations and Tickets just fine in other browser tabs. But the tab with the User Ed...

• Craig Bailey
• Created May 21, 2020 21:33
• 2 followers
• 3 comments
• 1 vote

1. Community
2. Feedback on Chat

I've been struggling the last couple years to produce a view and/or report of actual Full Agents, *excluding* Light Agents. It seems a real omission in the reporting functions that we can't obtain ...

• Craig Bailey
• Edited July 24, 2019 17:00
• 2 followers
• 1 comment
• 1 vote