Hey Adam - In the "time since ticket is solved" did you accidentally put 60 instead of 600?
Thanks for sharing, Lila!
@Jessica - We aren't able to share any specifics about development timelines in the Community. CC functionality is something that the product teams are continuing to work on, but we don't have any...
Hi Andrew - The product teams are considering several aspects of the different kinds of customizations that users would like, the problems behind why those customizations are necessary, and which ...
Thanks for the feedback, Reza.
Thanks for posting it.
Hi Leo - I'm not sure what the reasoning was; that's logic lost to whichever Product Manager designed it in 2009. I agree, a different voting and number system would create a better sense of &quo...
Hi Krister, We do not offer time tracking outside of the ticket activity in our native platform.
Hi Lars - I don't believe there's a way to have attachments in Facebook posts - is that what you are asking about, or have I misunderstood your question?
Great, thanks for finding that existing one, Kristian!