Nicole S.

1. Community
2. Community Announcements & Info
3. Spring cleaning: What are the best posts in this community?

Hi Alejandro -  There's no functionality along those lines in Gather. The best option is to create a new post to ask about something that's been removed.  We are reworking our content maintenance p...

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• Nicole S.
• Created April 13, 2021 18:24
• 0 votes

1. Support
2. ...
3. Insights reporting
4. Insights recipe: Are our support efforts being directed at our most valuable customers?

Hi Aziz,  Apologies for the broken images. We'll see about getting that fixed. However, as noted at top, Insights has now been removed for most customers. If you used Insights before, you'll now ne...

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• Nicole S.
• Created April 08, 2021 03:27
• 0 votes

1. Community
2. Support Q&A
3. Apply macro automatically if newly created ticket match predefined information

Hi all -  New feature requests should be posted to the Feedback on Support topic, which is monitored by the product managers. 

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• Nicole S.
• Created April 07, 2021 19:28
• 0 votes

1. Community
2. Community Announcements & Info
3. Spring cleaning: What are the best posts in this community?

Hi Alejandro -  We will pass your feedback about articles on to the knowledge management team, but this thread is meant to be a discussion specific to the community. I appreciate your suggestions o...

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• Nicole S.
• Created April 05, 2021 14:36
• 0 votes

1. Community
2. Feedback on Chat
3. Hyperlink

I can't speak to this request specifically, but one thing I can share is a bit about how features are prioritized. Community requests are one of many factors that the product managers use to determ...

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• Nicole S.
• Created April 02, 2021 21:39
• 1 vote

1. Support
2. ...
3. Add-ons
4. Can I choose the location where my account data is hosted?

Hi T! It looks like you've reached the wrong company! Zendesk makes software for other companies to organize their customer support processes. We provide the software to them, but we don't support...

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• Nicole S.
• Created April 01, 2021 05:20
• 0 votes

1. Community
2. Chat Q&A
3. Add a telephone number request into the chat bot?

Hi Marc,  Do you have a screenshot of the chat bot user request that you could share? 

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• Nicole S.
• Created March 30, 2021 20:27
• 0 votes

1. Community
2. Explore Q&A
3. Explore Metrics for Guide and Community

Hi Dasha -  The product team is working toward including Gather datasets for Explore later this year. 

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• Nicole S.
• Created March 30, 2021 20:22
• 0 votes

Official comment

1. Community
2. Deutsch Community
3. Neue Rechnung

Hi Oliver -  Here's the information on how to contact Zendesk support.

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• Nicole S.
• Created March 28, 2021 01:17
• 0 votes