Nicole Saunders
Senior Manager of Communities at Zendesk
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Total activity10052
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Last activity
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Member since
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Following3 users
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Followed by119 users
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Votes824
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Subscriptions4747
Activity overview
Latest activity by Nicole Saunders-
Nicole Saunders commented,
Hi Sudheer, I'm not a product manager, I manage the community. So I don't have any influence on what gets on the roadmap or when. That being said, I can say that if the request receives no or few ...
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Nicole Saunders commented,
Thanks for taking the time to share that additional detail, Namanh!
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Nicole Saunders commented,
Hi Namanh, We have not seen a significant number of requests for a Reddit integration, so it's not something that is currently planned for. But, it's an interesting suggestion. Can you tell us more...
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Nicole Saunders commented,
Hi Carlo - Can you provide any additional details? Why do you wish to disable Content Cues? What problem is this causing for your organization? How significant is this issue, and how frequently d...
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Nicole Saunders created a post,
Results from the spring 2021 Community survey, and announcing changes to product feedback and launch of the Zendesk Product Blog!
Hello, Zendesk Community members! As we've mentioned in several announcements and events this spring, Zendesk is making a new investment in our community. We want to make using the community a bet...
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Nicole Saunders created a post,
Improvements to product feedback in the Zendesk Community
This year, Zendesk is making a big investment in our user community. We are improving our community to make it more helpful, more useful, and to make sure you get what you need from Zendesk. In ord...
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Nicole Saunders commented,
Hi Denver, It's not a feature request the product teams have picked up - there just hasn't been a ton of interest in it to date. That being said, would you be willing to go vote on and add your co...
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Nicole Saunders commented,
pstrauss - we're aware of the less than stellar communication around feature requests, and are taking some active steps to ensure that threads no longer linger on for years without updates. We'll b...
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Nicole Saunders commented,
Hi Jenean - It remains a great idea, it's just quite low on the priority list for development. I'm hoping someone might be able to sneak it into a roadmap one of these days though...
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Nicole Saunders commented,
Official comment Hey Dave, There are plans to address these issues, and the product teams are currently working on the building blocks to enable this functionality. Here is the thread you'll want to follow for upd...