
Nicole S.
Senior Manager of Communities at Zendesk
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Total activity9977
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Last activity
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Member since
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Following3 users
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Followed by113 users
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Votes693
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Subscriptions4610
Activity overview
Latest activity by Nicole S.-
Nicole S. commented,
Hi Lisa, You're also welcome to post your question here and we'll do our best to answer you.
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Nicole S. commented,
Hi Cric - Zendesk is a support ticketing system. For more about our solutions, visit this webpage: https://www.zendesk.com/service/
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Nicole S. commented,
Hi Val - Could you clarify where you are wanting to export your files from? I'm assuming you're talking about Sell, but want to make sure...
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Nicole S. commented,
Hi Marcus, In order to resolve this issue, we're going to need to get some detailed information from you, so one of our agents has created a private ticket on your behalf. Look for that notificati...
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Nicole S. commented,
Hi Mike, If you're syncing tickets over to SFDC, those will create/update Case objects.
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Nicole S. commented,
Thanks for that feedback, Ryan. We'll share it with the documentation team.
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Nicole S. commented,
Hey Chris, If you put a word in the moderation filter, it will pull any post that has that word in it, just like the example you gave. So if you put "hell" in the filter, and someone writes "Hello...
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Nicole S. commented,
Hi Atif, You must be an active member in order to post content.
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Nicole S. commented,
Hi Britta, Neither of these capabilities are available in Guide out of the box.There are some suggestions from one of our community moderators on this thread, which you also may want to up-vote a...
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Nicole S. commented,
Hola Ana, Para aclarar, ¿recibió un cargo de Zendesk?