Liz
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Total activity31
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Last activity
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Votes on activity by Liz-
I want to second Adam. Our customers don't need to log in to our Help Center at all, as all our content is visible publicly, so only our team actually uses the login window. However, the wording on...
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Just chiming in to agree with others. We have a pretty complicated product line (we sell curriculum, so there are questions about placement, materials, how to use, how the pieces fit together, the ...
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Excellent! This is great to hear.
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Ah! Update, in case this is helpful for anyone else: The section this article was in had gotten marked as a draft. I eventually figured out where to check and update this. You have to go to "Arrang...
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That all sounds reasonable, but it doesn't reflect what actually happens in Guide. I tried literally copying and pasting the title of one our currently published articles into the search and it sti...
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Ah! Perfect. Thanks.
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This is probably a question with an obvious answer that I've just missed somewhere, but I'm new to Zendesk Guide and working on building our company's new Help Center and I haven't been able to fig...
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Hi there, I am new to Guide and just learning about it as I set it up for the first time for our company. So it is possible I am missing something obvious. I know that if there is only one Category...