
Gary Shand
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Activity overview
Latest activity by Gary Shand-
Gary Shand commented,
Hi Giel, I agree - I can also see a use for this. Would be good if a Zendesk admin can reply on this thread to let us know if there is any possibility for this. Cheers, Gary
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Gary Shand created a post,
Zendesk Knowledge Capture Link Tracking in Google Analytics
Hi there, I was encouraged to write this post by one of the Zendesk Customer Advocate's after asking them this question. Our agents use Knowledge Capture to supply links to our Knowledge Guide, t...
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Gary Shand commented,
Thanks for this Brett. I can confirm our agents are also using Chrome. If I could be kept up to date too that would be much appreciated, thanks. Cheers.
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Gary Shand commented,
Thanks for raising this Devin. We are also seeing this exact same issue roughly since about 1pm yesterday (UK time). Zendesk, I would be glad to know if this is just an intermittent issue or wheth...