Dave Kaminsky
- Total activity 232
- Last activity
- Member since
- Following 1 user
- Followed by 0 users
- Votes 126
- Subscriptions 70
Activity overview
Latest activity by Dave Kaminsky-
Dave Kaminsky commented,
Wes till do not get all activity from the Sync process in the Audit logs, this makes troubleshooting virtually impossible. Can we get an update on Audit Log visibility for the Sync Process? Exam...
-
Dave Kaminsky commented,
Any update on Bi-Directional Sync? The lack of this key function is causing data hygiene issues and leaving agents with a very bad experience.
-
Dave Kaminsky commented,
Rob Stack, Are there any plans to have to Explore support reporting on Org and Users directly? Not every user has opened tickets or been cc'd, and there no direct method of generating reports on...
-
Dave Kaminsky commented,
The Google roll out to chrome is looming, any updates here? -Dave
-
Dave Kaminsky commented,
2+ years, still an issue. Make my agent's life a bit easier and fix this, please. A defect that requires the agent to right click and opens each image in a new tab is not acceptable, its a waste o...
-
Dave Kaminsky commented,
Is there an issue with posting Updates to a private channel?
-
Dave Kaminsky commented,
Thank you!
-
Dave Kaminsky commented,
Hello Dwight, Quick question here, the article makes no mention of Matching Criteria for the bulk update. If the criteria is set to a custom field like SFDC ID, are there an additional steps req...
-
Dave Kaminsky commented,
This new integration has been a challenge. That said, the management of the mapping ins zendesk rather than SFDC is a welcome benefit
-
Dave Kaminsky commented,
Is there a method to define the order for All the Groups on the IVR? Eg; Primary Group = Team Alpha, Second Group to route to = Team Beta Third group to route to = Team Omega Send to Voicemail...