Dave Kaminsky
- Total activity 154
- Last activity
- Member since
- Following 1 user
- Followed by 0 users
- Votes 91
- Subscriptions 42
Activity overview
Latest activity by Dave Kaminsky-
Dave Kaminsky commented,
Support for Google Groups and Other Distribution lists would enable intergration with existing email workflows with significantly less effort.
-
Dave Kaminsky commented,
Gasper, There are many requests like already. I would suggest adding your vote to each and cross-posting this request on each. Zendesk has responded to many read-only field feature request as &...
-
Dave Kaminsky commented,
@Dane Ross, I feel your pain. the prior comment that read-only fields "just hasn't ever been business-critical for a significant enough number of users" seems odd, as Data consistency ...
-
Dave Kaminsky created a post,
Feature Request - Limit Ability to Download Ticket Attachments by Role
As a Zendesk Admin, I have a need to limit who can download ticket attachments due to sensitive information in the attachments and while still allowing approved light agents to view ticket comments...
-
Dave Kaminsky created a post,
Feature Request: Regex and E.164 validation in Zendesk for Salesforce App
Hello Zendesk PMs & POs, When using Zendesk Talk and setting E.164 phone number format enforcement in Zendesk's admin panel, dirty data in SFDC related to phone numbers missing +<country c...
-
Dave Kaminsky commented,
Nicole, Thank you for your response and my apologies for the delay in responding to you. I am highly alarmed that seems to be little thought as to who actually needs admin or why. We as the custo...
-
Dave Kaminsky commented,
This was marked Planned, can we get an update?
-
Dave Kaminsky created a post,
Hey Mikkel - Net Promoter Access Requiring Admin Role is BAD
Hello Zendesk people and MIkkel, The current implementation of NPS requires giving a Team Member admin so they can view an open NPS survey in real time. This is very short sited implementation and...
-
Dave Kaminsky commented,
So to be clear here, is this feature request getting actioned? a 5 year old request with no "we are" or "we are not" doing this. Clearly, there is a need to have some Org fiel...
-
Dave Kaminsky commented,
Natale, The number of employees that adopt tablets and VDI solutions is increasing. Use of VOIP and VOIP like services over VDI has latency and call quality issues. By having a mobile app you cir...