Melissa Greene
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Activity overview
Latest activity by Melissa Greene-
Melissa Greene commented,
I get this request all the time from our clients. Please consider adding a simple "export" option for end users to export their list of tickets. What is the problem? Customers cannot export their ...
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Melissa Greene created a post,
Formatting Descriptions on Ticket Forms
Hello! I would like the ability to either Add formatting to the "Description shown to end users" part on a ticket form Add a hyperlink or PDF to a ticket form We have various "Service Request Typ...
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Melissa Greene commented,
I would absolutely love to see this feature enabled, too. We have a small team that is responsible for acknowledging tickets when they come in. Right now, they are constantly checking the queues in...