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(A) Admin Genie's Avatar

(A) Admin Genie

Joined Jan 26, 2022

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Last activity Aug 02, 2024

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ACTIVITY OVERVIEW

Latest activity by (A) Admin Genie

(A) Admin Genie created a post,

Post Feedback - Admin Center

Currently, we are using an program provided by Google Market.
Zendesk itself needs to provide the ability to close all the tabs on the ticket at once.

Posted Aug 02, 2024 · (A) Admin Genie

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(A) Admin Genie created a post,

Post Feedback - Admin Center

1.Time conditions with tags added

2,Time zone conditions (EX. tickets create from 00:00 to 01:00)

3.Add time conditions in minutes

Edited Jul 04, 2024 · (A) Admin Genie

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(A) Admin Genie created a post,

Post Feedback - Admin Center

If the OCR is not currently in operation, we cannot check the status of CAPA and online agent in the past time.

so our team can check it directly, not vendor inquiries.

Posted Jul 03, 2024 · (A) Admin Genie

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(A) Admin Genie commented,

Comment라우팅

모든 조건이 동일한 상황에서 A티켓의 생성 시점 11am이고 B티켓의 마지막 업데이트가 10am이면 B티켓이 먼저 배정되나요?

View comment · Posted Dec 05, 2023 · (A) Admin Genie

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(A) Admin Genie commented,

Comment티켓 사용자 지정

Is there a limit to the number of letters for the text field?

View comment · Posted Jan 26, 2022 · (A) Admin Genie

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