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大江 輝晃's Avatar

大江 輝晃

Joined Apr 26, 2023

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Last activity Apr 27, 2023

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大江 輝晃 commented,

Community comment Feedback - Ticketing system (Support)

+1 to this thread.
In my team, we used to enter text in private comments and then switch to public comments when completed before sending it to the customer.
The same applies to attachments. Now, even if we attach a file in private comments, if I switch to public comments and copy and paste the file, the file is not attached. It is very difficult to use.
Also, using the drop-down to switch between private and public comments is not good. (need More clicks).
I would like it to switch with one click like before.

View comment · Edited Apr 26, 2023 · 大江 輝晃

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