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Helen

Joined May 08, 2022

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Last activity May 08, 2022

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Latest activity by Helen

Helen commented,

CommentSecurity and user access in Zendesk Support

Hiya,

We've currently got this set up as "Anybody can submit tickets, no registration required" and we've noticed recently that tickets submitted via this route don't appear to be receiving the CSAT survey, even though an email is provided. Is this by design, or a configuration error on our end? Thank you!

View comment · Posted May 08, 2022 · Helen

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