Nora
-
Total activity84
-
Last activity
-
Member since
-
Following1 user
-
Followed by0 users
-
Votes13
-
Subscriptions39
Comments
Recent activity by Nora-
YES! Thank you for that link, much appreciated
-
Hello!Our Product Specialists have requested access to this feature, however when I choose Manage User Fields - Can access the user fields admin page and create, edit, update, and delete user fiel...
-
This makes finding tickets extremely difficult, especially if you look away for 10 minutes and can't use the page number you were on as a reference. This seems like a digression in customer needs, ...
-
+1 on this - we haven't migrated yet but this may be a big reason why
-
Checking in for any updates on this as we would like to see this so it has usable numbers.
-
The video referred to seems to be missing in the initial post.
-
Can you adjust/see what tags get automatically added so you can base other triggers on that tag being there?
-
I would like to create a macro with requested fields in bold but the response in regular text. Have done this before but forget how. Already tried unbolding the space after the bolded - doesn't sti...
-
I am using Enterprise but don't see the option to preview - am I missing something?
-
Is it possible to use a trigger to add tags to exiting tickets? For example, if we have tickets with the word Sun in the comments, could the trigger add the tag 'Sun' to those tickets if they are n...