Dean Kongslie
Community Moderator
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Recent activity by Dean Kongslie-
Passing Null Custom Field Data to New Ticket via POST
I have a trigger set up that his this endpoint: POST /api/v2/tickets Part of the JSON that I pass through the webhook is custom field data and I run into an error "Failed: 422 Unprocessable Entit...
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Trigger Endpoint Workaround for Adding CCs to Ticket
Hello, I have a workflow set up where a user will create a new ticket, set a handful of fields and submit a ticket which triggers an endpoint to update the ticket and send a public message to the r...
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Macro to Create Ticket and Post new Comment - Comment Author
I have a small workflow set up that allows a user to use a macro which creates a new ticket and sends a message to the requester on the new ticket using webhooks in triggers. The problem I am runni...