Andy F.

Total activity

31
Last activity

February 23, 2023 01:21
Member since

October 22, 2021 14:51
Following

0 users
Followed by

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Votes

19
Subscriptions

6

Activity overview

Latest activity by Andy F.

Andy F. commented, February 23, 2023 01:19
+1
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- Andy F.
- Created February 23, 2023 01:19
- 0 votes
Andy F. commented, October 13, 2022 00:06
Adding my voice to the choir on this one, a back button that could be implemented in flow builder would be extremely helpful. Agree with Will and Masako.
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- Andy F.
- Created October 13, 2022 00:06
- 3 votes
Andy F. created a post, October 10, 2022 23:05
Feature Request - Allow Redaction of CSAT Comments
1. Community
2. Feedback - Ticketing System (Support)
We know that we have the ability to redact certain portions of text sent by either an agent or an end user, but we have no method of redacting information shared in a CSAT comment. We've had a few ...
- Andy F.
- Created October 10, 2022 23:05
- 4 followers
- 1 comment
- 0 votes
Andy F. commented, April 06, 2022 18:37
Is there a way to add a disclaimer or note like this to the form that doesn't involve editing the theme template? We just switched from an old and outdated custom theme to Copenhagen in order to re...
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- Andy F.
- Created April 06, 2022 18:37
- 1 vote
Andy F. commented, January 11, 2022 00:24
Another +1 on this. My use case is I have a few separate email addresses we receive tickets at for different categories of issues (general vs. privacy as an example). For the general queue, I don't...
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- Andy F.
- Created January 11, 2022 00:24
- 1 vote
Andy F. commented, September 20, 2021 18:53
+1 Please give us Facebook Group integration! :-D
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- Andy F.
- Created September 20, 2021 18:53
- 1 vote