Andy F.

1. Community
2. Feedback - Chat and Messaging (Chat)
3. Change Enter key from being Send button.

+1 to all the above comments. This is now six years since the original request was filed, and all we want is the ability to change this to operate as per other tickets. In the old Facebook Private ...

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• Andy F.
• Created March 30, 2023 23:05
• 1 vote

1. Community
2. Feedback - Ticketing System (Support)
3. Ability to paste images when "Require authentication to download" is turned on

+1

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• Andy F.
• Created February 23, 2023 01:19
• 1 vote

1. Community
2. Feedback - Chat and Messaging (Chat)
3. Add "Back" step in "Flow Builder"

Adding my voice to the choir on this one, a back button that could be implemented in flow builder would be extremely helpful. Agree with Will and Masako.

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• Andy F.
• Created October 13, 2022 00:06
• 3 votes

1. Guide
2. ...
3. Customer portal
4. Can I add a disclaimer to a specific ticket form in Help Center?

Is there a way to add a disclaimer or note like this to the form that doesn't involve editing the theme template? We just switched from an old and outdated custom theme to Copenhagen in order to re...

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• Andy F.
• Created April 06, 2022 18:37
• 1 vote

1. Community
2. Feedback - Ticketing System (Support)
3. Trigger Received At

Another +1 on this. My use case is I have a few separate email addresses we receive tickets at for different categories of issues (general vs. privacy as an example). For the general queue, I don't...

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• Andy F.
• Created January 11, 2022 00:24
• 1 vote

1. Community
2. Feedback - Ticketing System (Support)
3. Feature Request: Integrate Facebook Groups with ZenDesk

+1 Please give us Facebook Group integration! :-D

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• Andy F.
• Created September 20, 2021 18:53
• 1 vote